Netsuite Cloud CRM for Small and Mid Size Business
CRM may mean different things to different people - to a sales manager it means better forecasting; to a sales executive it means more face time with customers; to a marketer it mean managing marketing campaigns seamlessly - but they have one thing in common i.e. providing more value to new and existing customers.
ERP + Cloud = Smarter Business
Over the years CRM has ridden one disruptive wave of technology after another thanks to its strong fundamentals. CRM is integral to every business. And this is not going change now or 100 years down the line. Sure the platforms are going to improve with time but the basics of customer services are going to remain the same. Businesses will always need CRM to provide world class services to their customers.
Taking CRM into Cloud
The cloud has disrupted conventional CRM. Businesses are steadily moving their CRM initiatives to cloud because there is more flexibility on offer. With the development of mobile technologies uploading or downloading information from centralized databases is easier than before. A filed sales agent can file daily sales report from his mobile phone. The area manager uses this information to make better sales forecasting. The marketer in turn uses forecasting to fine tune marketing initiatives according to emerging trends. As you can see this creates a self sustaining business model accelerating growth for the company.
Cloud CRM for Small and Mid Size Businesses
By taking CRM into cloud small and medium scale businesses can now benefit from CRM that was hitherto limited to enterprise class solutions for the big spenders. It cuts costs (variable as well as fixed), streamlines processes and protocols and accelerates flow of information between various departments of an organization. As a result businesses are smarter, faster and stronger than before. Smarter Business With cloud CRM integrated into your business systems you benefit from:
- Better lead management
- Breaking down of information silos
- Centralized and unified customer databases
- Better customer service and resolution rates
Netsuite Consulting partner, Inspirriacloudtech provides cloud based CRM solutions to startups, SMB's and Fortune 500 companies right from the lead generation phase to after sales follow up. With more than 250 successful implementations and 99% repeat customers it has become a name to reckon with in the industry.