Commerce Cloud

Seamless shopping experience delivered with Salesforce Commerce

Consumer shopping experience is witnessing a paradigm shift. Companies are increasingly focusing on transforming and redefining their digital engagement models, by becoming more agile, faster and scalable. The purchasing patterns and decisions are determined by the personalized shopping options available in-store, on mobile sites and apps, online and social media platforms. Multiple purchase channels and surge in demand during peak season adds to the struggle of keeping pace with customer demands. On most of the occasions, access to legacy technologies doesn’t work out to be operationally efficient. The technology readiness level of companies needs to ensure that they can quickly create, deploy and deliver cross-channel shopping experiences.

Salesforce Commerce is a cloud-based service, which enables companies to engage with customers in a more collaborative approach over various channels and devices. This helps companies to deliver seamless customer shopping experience across all digital channels like the web, social, mobile, store with integrated AI-powered solutions. Through the usage of cloud, companies can provide rapid response to take advantage of market opportunities by quickly launching new sites, online integration of stores, expand into new markets through Commerce Cloud Digital.

Commerce Cloud Digital – Transform the digital experience

Commerce Cloud Digital provides holistic solution for e-commerce requirements. Customers from various digital platforms are engaged in a more effective manner through a personalized, innovative and AI-powered commerce solution. The advanced cloud capabilities of Commerce Cloud Digital helps in customers to have an enriched shopping experience. The solution works seamlessly by integrating with other Salesforce clouds to support the entire customer shopping journey.

Solution Benefits:

  • Faster response time: Our cloud solution helps in responding to market opportunities quickly, by scaling up a new website, integrating stores online and adopting tailored features
  • Agile and demand-drive: Customer needs are anticipated more quickly their needs making tailored content available on site.
  • Strong marketing and merchandising capabilities: Product content, campaigns, promotional activities can be easily shared and managed. Connecting consumers with the right offer at the right time using Active Merchandising, Predictive Recommendations and visual merchandising helps in maximizing conversions and increase in order value.
  • Personalized shopping experience using predictive intelligence: Our predictive intelligence solution helps in making recommendations by personalizing the shopping experience, leading to revenue growth.
  • Inventory management: Strong order management capability using JavaScript-based tools in a development environment, allowing for full control and customization of storefront.

What Sets Inspirria Apart

With more than 13 years of experience in cloud technologies and over 450 clients around the world, we have collaborated with innumerable global companies across industry verticals. Inspirria’s rich industry experience, coupled with its cloud-based strategic service offerings, has helped businesses drive operational excellence and improve ROI. Through our data-driven strategic cloud assessments, companies are able to gain better business value.

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